Case Study #04
An exclusive and bespoke interior design firm that provides high finishes for clients across the globe. The tight knit team of traditional craftsmen and specialist innovators have been providing interior solutions and products, successfully competing against big industry names.
To conduct, organize and collate feedback from clients on their experience and journey with the firm.
How we helped
We made contact with all their existing and previous clients, briefed them on the survey and gathered their responses by email and phone. We then provided our client with a analysis of the data to enable them to use on their company website.
We complied feedback from over 200 clients, not only providing with valuable insight, but also reinforcing their existing consumer relationships.